Enterprise AI needs knowledge it can trust
The enterprise vector database.
Purpose-built for accurate, secure AI at production scale.
Built for the workloads that matter
* Recall and latency measured using MSMarco V2 dataset of 138M embeddings (1536 dimensions)
The world's most innovative companies run on Pinecone
Precise, relevant concept tracking at scale
12% more accurate support responses
Hybrid search across sparse and dense embeddings
Data accessibility for all engineers, serverless
Deploy on your terms
From instant serverless to privately managed cloud regions, Pinecone fits into your infrastructure — not the other way around.
Serverless
Fully managed and auto-scaling. Zero ops — go from API key to production in minutes.
- Instant startup
- Usage-based pricing
- Auto-scales to billions of vectors
Dedicated
Reserved compute for predictable performance. Ideal for consistent throughput requirements.
- Reserved capacity
- Predictable pricing
- Uptime SLA
BYOC
A privately managed Pinecone region inside your own AWS, Azure, or GCP account.
- Data never leaves your VPC
- Choose your cloud & region
- Custom compliance requirements
Assistant
Managed RAG pipeline as a service. Upload documents, get a production-ready AI assistant.
- Managed retrieval pipeline
- Enterprise document support
- API & no-code access
Support built for production
Dedicated Customer Success
A named CSM and solutions architect embedded with your team — from initial architecture through scale. They know your stack, your OKRs, and your risk tolerance.
Shared Slack Channel
Direct access to Pinecone engineers in a private Slack channel with guaranteed response times. Escalation paths are clear and fast — no ticket queues, no guesswork.
SLA-backed Uptime
Financially-backed SLAs with defined response and resolution windows for P0 and P1 incidents. Observability integrations and runbooks included.
Usage & Cost Management
Spend controls, usage dashboards, and alert thresholds so your org stays on budget. Available via AWS, Azure, and GCP Marketplaces for consolidated billing.
Security and compliance your team can trust
SOC 2 Type II
Annual audits. Controls for security, availability, and confidentiality.
HIPAA
BAA available on request for covered entities and business associates.
GDPR
Data processing agreements, EU data residency, and right-to-erasure support.
ISO 27001
Internationally recognized information security management standard.
Get AI out of pilot and into production
Pinecone gives your team the managed knowledge infrastructure to ship accurate, secure AI.