Start free, scale effortlessly.

Pinecone runs on fully managed infrastructure that scales with you, while you pay only for what you use.

Starter

For learning how Pinecone works and small applications.

Free

Hardware:

  • Single performance-optimized (p1) pod, enough for around 1M 768-dim vectors

Features:

  • Single project
  • Single environment (GCP US-West)
  • Single Availability Zone

Community Support:

Get Started

No credit card required

Standard

For production applications at any scale.

From $0.07/hour

Hardware:

  • Choose storage-optimized (s1) or performance-optimized (p1) pods
  • Scale to any number of pods

Features:

  • Multiple projects and users
  • Choose your environment (GCP US-West, GCP EU-West, AWS US-East)
  • Single AZ

Standard Support:

  • Email
  • Business hoursMonday–Friday 9am–6pm EST
  • Up to 3 technical contacts
  • Response-time SLA (Sev-1Production system is down or is severely impacted such that routine operation is impossible.: 4 hours; Sev-2Production issue where system is functional but offers service in degraded or restricted capacity.: 1 business day; Sev-3Production system has minor impact or has issue in development.: 1 business day; Sev-4No production impact, questions or request for feature.: 2 business days)
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Enterprise

For mission-critical production applications.

From $0.115/hour

Hardware:

  • Choose storage-optimized (s1) or performance-optimized (p1) pods
  • Scale to any number of pods

Features:

  • Multiple projects and users
  • Choose your environment (GCP US-West, GCP EU-West, AWS US-East)
  • Multi-AZ
  • Prometheus Metrics
  • Multiple payment options

Premium Support:

  • Slack and Email
  • 24/7/365 for Sev-1Production system is down or is severely impacted such that routine operation is impossible. and Sev-2Production issue where system is functional but offers service in degraded or restricted capacity., Business hoursMonday–Friday 9am–6pm EST for Sev-3Production system has minor impact or has issue in development. and Sev-4No production impact, questions or request for feature.
  • Up to 6 technical contacts
  • Response-time SLA (Sev-1Production system is down or is severely impacted such that routine operation is impossible.: 1 hour; Sev-2Production issue where system is functional but offers service in degraded or restricted capacity.: 4 hours; Sev-3Production system has minor impact or has issue in development.: 1 business day; Sev-4No production impact, questions or request for feature.: 2 business days)
  • UptimeDefined as total minutes in that month minus downtime, divided by total minutes in that month. SLA (99.9%)
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Enterprise Dedicated

Get all the Enterprise features and support, deployed in a single-tenant VPC environment in the region of your choice. Contact us for details and pricing.

Usage Pricing

When you create a Pinecone Index, you choose the pod type and number of pods to use for the index. Each pod comes with a fixed amount of vCPU, RAM, and SSD coupled with the software. You will be billed at the end of the month for total pod-hours used. Pod usage is rounded up to the full hour.

Pod TypeDescriptionStarterStandardEnterprise
p1Optimized for performance, resulting in lower search latency.Free
(Limit: 1)		$0.070
/pod-hour		$0.115
/pod-hour
s1Optimized for storage, resulting in lower overall cost.Not available$0.075
/pod-hour		$0.125
/pod-hour

Contact us for pre-commitment discounts and Enterprise Dedicated pricing.

Usage Estimator: How many pods do I need?

Use this calculator to estimate the minimum number of pods you will need to store your data. Adding pods above the minimum will increase capacity and reduce latency. There is no replacement for running benchmark tests with your own data.

Latency estimates are based on benchmark tests with sample data, containing <10K unique metadata values. There is no replacement for running benchmark tests with your own data.

Need lower latencies?

Common Questions

How secure is Pinecone?

Pinecone is SOC2 Type II compliant, and we take security seriously for all users on all plans. Read about our security practices.

Where is the user license or the terms of service?

Users accept the End-User License Agreement when creating an account.

Do you offer pre-commitment discounts?

Yes we do. Contact us for more details.

Can I request to be invoiced instead of charged to a credit card?

Yes, contact us for more details.

How do I cancel or downgrade?

You can manage your subscription directly in the console. If you attempt to downgrade to Starter (Free) while exceeding the limits of the Starter plan, you will first need to delete projects or indexes until you are within the limits.

For other questions, contact us or ask the community.

What will you build?

Upgrade your search or recommendation systems with just a few lines of code, or contact us for help.

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