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Trust and Security

Build and deploy with confidence knowing your data is safe

Pinecone Trust Center

Streamline your security review process by visiting our Trust Center for more information and access to our audit reports.

Enterprise-grade security and operational controls

Powering mission-critical apps for 5000+ engineering teams

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Security and privacy

GDPR compliantGDPR compliantGDPR compliant

Data security

Built-in data safeguards mean your data is always protected. We keep you data isolated and encrypted at rest and in transit. We never use your data other than servicing API calls.

Compliance

Routine third-party security reviews ensure we're in compliance with the latest industry standards. We are SOC2 Type II certified, HIPAA compliant (request a BAA), and GDPR-ready.

Authorization and authentication

Access control

Control who accesses your data with Single-Sign On (SSO) and role based permissions (Docs: Organizations.)Private Endpoints enable direct, secure data plane connectivity from your VPC to Pinecone.

Authentication

Authenticate control and data plane requests across environments with a single API.

Monitoring and support

Monitoring

Routine monitoring keeps our systems safe from threats or code vulnerabilities. Monitor, view, and track your own usage within the console.

Support

Uptime SLAs and incident management policies ensure your data is always available. We also offer dedicated support with response time SLAs.

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Billions

of records in Pinecone

To make our newest Notion AI products available to tens of millions of users worldwide we needed to support RAG over billions of documents while meeting strict performance, security, cost, and operational requirements. This simply wouldn’t be possible without Pinecone.

Akshay Kothari

Akshay Kothari

Co-Founder, Notion