Cookie Policy

Last Revised: December 3, 2020

This Cookie Policy explains how Pinecone Systems, Inc. (“Pinecone”, “we”, “us” or “our”) uses cookies and similar technologies in connection with the https://www.pinecone.io/ website and any other website that we own or control and which posts or links to this Privacy Policy (collectively, the “Websites”).

Our Privacy Policy explains how we collect and use information from and about you when you use our Websites. This Cookie Policy explains more about how we use cookies and your related choices.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies serve different purposes, like helping us understand how a website is being used, letting you navigate between pages efficiently, remembering your preferences and generally improving your browsing experience.

Our Websites may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer or mobile device until you delete them).

We may use two broad categories of cookies: (1) first party cookies, served directly by us to your computer or mobile device, which we use to recognize your computer or mobile device when it revisits our Websites; and (2) third party cookies, which are served by service providers or business partners on our Websites, and can be used by these parties to recognize your computer or mobile device when it visits other websites. Third party cookies can be used for a variety of purposes, including website analytics and social media features.

What types of cookies and similar tracking technologies does Pinecone use on the Websites?

On the Websites, we may use cookies and other tracking technologies in the following categories described in the table below.

TypeDescription
AdvertisingThese cookies are used by advertising companies to collect information about how you use our Websites and other websites over time. These companies use this information to show you ads they believe will be relevant to you within our Websites and elsewhere, and to measure how the ads perform.
AnalyticsThese cookies help us understand how our Websites is performing and being used. These cookies may work with web beacons included in emails we send to track which emails are opened and which links are clicked by recipients.
EssentialThese cookies are necessary to allow the technical operation of our Websites (e.g., they enable you to move around on a website and to use its features).
Functionality/performanceThese cookies enhance the performance and functionality of our Websites.

Other technologies

In addition to cookies, our Websites may use other technologies, such as Flash technology and pixel tags to collect information automatically.

Browser Web Storage

We may use browser web storage (including via HTML5), also known as locally stored objects (“LSOs”), for similar purposes as cookies. Browser web storage enables the storage of a larger amount of data than cookies. Your web browser may provide functionality to clear your browser web storage.

Web Beacons

We may also use web beacons (which are also known as pixel tags and clear GIFs) on our Websites and in our HTML formatted emails to track the actions of users on our Websites and interactions with our emails. Unlike cookies, which are stored on the hard drive of your computer or mobile device by a website, pixel tags are embedded invisibly on webpages or within HTML formatted emails. Pixel tags are used to demonstrate that a webpage was accessed or that certain content was viewed, typically to measure the success of our marketing campaigns or engagement with our emails and to compile statistics about usage of the Website, so that we can manage our content more effectively.

Your choices

Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. Please note that if you set your browser to disable cookies, the Websites may not work properly. For more information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit https://www.allaboutcookies.org. If you do not accept our cookies, you may experience some inconvenience in your use of our Websites. For example, we may not be able to recognize your computer or mobile device and you may need to log in every time you visit our Websites. Users may opt out of receiving targeted advertising on websites through members of the Network Advertising Initiative by clicking here or the Digital Advertising Alliance by clicking here. European users may opt out of receiving targeted advertising on websites through members of the European Interactive Digital Advertising Alliance by clicking here, selecting the user’s country, and then clicking “Choices” (or similarly-titled link). Please note that we also may work with companies that offer their own opt-out mechanisms and may not participate in the opt-out mechanisms that we linked above.

If you choose to opt-out of targeted advertisements, you will still see advertisements online but they may not be relevant to you. Even if you do choose to opt out, not all companies that serve online behavioral advertising are included in this list, and so you may still receive some cookies and tailored advertisements from companies that are not listed.

Changes

Information about the cookies we use may be updated from time to time, so please check back on a regular basis for any changes.

Questions

If you have any questions about this Cookie Policy, please contact us by email at info@pinecone.io or mail us at:

Pinecone Systems, Inc. 400 Concar Drive San Mateo, CA 94402

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