RAG Brag with with Luis Morales, VP of Engineering, Help Scout

Join us for the next episode of RAG Brag with Luis Morales, VP of Engineering, Help Scout. Learn how their customer-first AI features use Pinecone to retrieve the most relevant context, helping support teams deliver delightful and accurate experiences while maintaining hallucination rates of less than 1%.

Join this conversation to:

• Learn how Help Scout’s customer-first AI features use LLMs and Pinecone to retrieve the most relevant content.
• Gain insights into the challenges and opportunities in building AI applications for customer-facing teams.

Don't miss out! Bring your questions and comments for Q&A at the end.

Save your spot today! Can't join us live? Register anyway, and we'll send you the event recording.