Salesforce Admin
at Pinecone, New York City
This position is open to candidates based in New York City.
About Pinecone:
Pinecone is on a mission to build the search and database technology to power AI applications for the next decade and beyond. Our fully managed vector database makes it easy to add vector search to AI applications. Since creating the “vector database” category, demand has grown incredibly fast and it shows in our user base. We are a distributed team with clusters in New York, San Francisco, Tel-Aviv, and Manchester.
About the Team and Role:
We are on the lookout for a proficient Salesforce Admin & Developer who is passionate about harnessing the power of Salesforce to address complex business challenges. If you thrive in environments that value innovative problem-solving, collaboration, and impactful results, Pinecone is your ideal workspace. Join us to contribute directly to our operational excellence and client satisfaction, leveraging Salesforce to its fullest potential
As a Salesforce Admin & Developer at Pinecone, you will be integral to optimizing our Salesforce capabilities, enhancing business operations, and improving client engagement. Your role will encompass a broad range of Salesforce-related activities, from system configuration and development to integration and user support. You will collaborate closely with various departments, applying your Salesforce expertise to deliver solutions that enhance productivity and effectiveness. Your contributions will be vital to our project success and overall client experience, reflecting directly on our reputation for excellence and innovation.
In this role, you will:
Customize, configure, and administer our Salesforce environment, including custom objects, fields, workflows, and security settings.
Develop and maintain robust integrations between Salesforce and other critical business systems, ensuring cohesive and efficient operations.
Engage with internal teams to understand business needs, translating them into effective Salesforce solutions.
Uphold best practices in Salesforce administration and development, ensuring optimal performance and data integrity.
Educate and support Salesforce users across the company, fostering a culture of efficiency and continuous improvement.
Oversee the implementation of new Salesforce features and updates, maintaining our platform's relevance and effectiveness.
Implement and manage CI/CD processes within Salesforce, utilizing source control systems like GitHub to maintain version control and streamline deployments.
Requirements:
Demonstrated expertise as a Salesforce Administrator and Developer, with a solid grasp of Salesforce's extensive configuration and customization options.
Proficient in developing Salesforce automation (Flow, triggers, and validation rules) and understanding permissions and security settings.
Experience with CI/CD practices in Salesforce, including the use of source control systems like GitHub to manage development stages and automate testing and deployment processes.
Strong communication skills, capable of effective cross-departmental collaboration.
Analytical and problem-solving abilities, with a track record of translating complex business requirements into technical solutions.
Experience integrating Salesforce with diverse business systems, particularly in a tech-driven environment.
Salesforce certification and familiarity with programming languages (e.g., Java, C#, JavaScript) are advantageous.
Bonus Points:
Experience with Hubspot development.
SQL proficiency and experience working with large datasets.
Perks & Benefits:
Comprehensive health coverage including medical, dental, vision, and mental health resources
401(k) Plan
Equity award
Flexible time off
Paid parental leave
Annual Company Retreat
WFH Equipment Stipend
Diversity, Equity, Inclusion and Belonging (DEIB) are the cornerstone of everything we do at Pinecone. Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications in a job description. Our top priority is finding the best candidate for the job and if you are interested in the position, we would encourage you to apply, even if you don’t believe you meet every one of the qualifications listed in this posting. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.